Read what some of our customers are saying about The Furnace Room. To leave your own testimonial, click here to be taken to our form.

  • "Excited and Pleased"

    Just wanted to tell you how excited and pleased we are with the new heat pump system!! Can’t say enough good things about Chris, Doug, and Matt. Courteous, professional, knowledgeable, paying attention to every detail. Absolutely over and above our expectations. Took the time to explain the system to us and how to get maximum benefits from it. I am so impressed. What a great level of service, including your efforts to design the system and Shirl in the office. Outstanding!! I will post a 5 star Yelp review for you and let my neighbors know how pleased we are.

    Again, thanks to all at the Furnace Room! Outstanding job!!

    Jonathan and Donna N.
    Services Offered: New Heat Pump Install
    April, 2020
  • "We are very happy"

    Thank you for a great experience. We are very happy and treated really well with all The Furnace Room employees.

    David M.
    Services Offered: New Furnace System Install
    December, 2014
  • "Polite, efficient, and neat"

    Morgan and Ryan installed our new furnace on Christmas Eve morning. They were polite, efficient and neat. We sincerely are grateful that they were willing to install the furnace at the last minute before Christmas.

    Tanya & Duane B.
    Services Offered: Furnace Replacement
    December 2014
  • "Professional and thorough in all aspects"

    The Furnace Room is professional, punctual, great communication, competitive pricing and completely thorough in all aspects of the job. I shopped around and after I selected The Furnace Room a good friend who is a local contractor said I made the right decision.

    Stephen B.
    Services Offered: Furnace Replacement
    December 2014
  • "It was a pleasure"

    A friend recommended you. She was right! The Furnace Room folks were responsive, very courteous, clear in communication, and offered various alternatives. It was a pleasure to work with each one of them.

    Suzanne S. & Marc D.
    Services Offered: Furnace Replacement
    March 2015
  • "Very good job!"

    Your technicians worked in a heave of rain & weird storm with lightening and thunder over head. They got soaked but after the lightening was over they continued working!!! Very good job!!

    Linda M.
    Services Offered: Furnace Replacement
    November 2015
  • "They are my go-to heater guys"

    Landon and his crew were so pleasant to work with. I felt very comfortable with them in my home! I am very happy with their work! They are my “go-to” heater guys.

    Cheri T.
    Services Offered: Duct Replacement
    November 2015
  • Replaced Old Furnace Ducts in One Day

    The Furnace Room crew replaced the air ducts of our 67-year-old house in one day.

    George B.
    Services Offered: Duct Replacement
    June 2015
  • "Wonderful to have a warm home"

    I just wanted to send a short note of thanks for your patience working with me. In a world of always having to watch your back it is hard to trust. But yesterday was a moment of thankfulness that I could trust both Jennifer and the technician Greg. Thank you for the quick response and it truly is wonderful to have a warm home. Looking forward to the yearly tune-up.

    Lenore Y.
    Services Offered: Service Repair Call
    November 2015
  • "Your technician was excellent"

    Your technician was excellent explaining the problem and finding the solution.

    Chester D.
    Services Offered: Service Repair Call
    June 2014
  • "Our guardians for heat maintenance"

    Dear Furnace Room,

    Marion and I would like to thank you for the service we’ve received not only for the recent visit by Landon on Dec. 18th, but for the past 20 years. We appreciate not only the expert service we receive, but the personal attention given to all of our needs and cares. We also value Jennifer’s setting up appointments for us that are most convenient and valuable. We feel you are our guardians for our heat maintenance and insuring that everything works. Thank you for being so “person-centered”.

    Happy New Year for everyone at the Furnace Room!

    Dick & Marion V.
    Services Offered: Furnace Maintenance
  • "The professionalism was astounding"

    We just received a full installation of new gas furnace, new ducts, the works!!! In 3 days, the work was done and the level of professionalism was astounding. We are very pleased with this work, from the first inspection and realization that we needed an upgrade to the last moment of installing a very hip “Nest” thermostat. Ryan and Mike were an excellent team and now we are cozy and warm. THAT is what great service should always be. Thank you, Furnace Room.

    Andrea B. and Frank T.
    Services Offered: Heating Installation, New Ducting, and Indoor Air Quality Upgrade
  • "We highly recommend"

    We have been very pleased with our new furnace and air filtration system. We have noticed our PG&E bill is less than LAST winter. Landon, Ryan, and Morgan have been great – always call, timely, courteous, answered all our questions, clean. We highly recommend your company.

    Maria C.
    Services Offered: Furnace Replacement
  • "Tech was extremely knowledgable"

    Tech was extremely knowledgeable: he explained what he was doing and answered my questions — all while he worked. He was clean, courteous, and had good communication skills. A credit to your company. Ten smiley faces for his chart!

    Marcia S.
    Services Offered: Warranty Replacements
  • "My emphysema completely cleared!"

    I was told by my doctor that I had emphysema and that the quality of the air in my home needed to improve or my condition would continue to worsen. When I had the new furnace installed by The Furnace Room, my emphysema completely cleared!

    Ray L.
    Services Offered: Furnace Replacement & Aprilaire Filtration System
  • "Knowledgeable, forthright, and polite"

    Knowledgeable, forthright, and polite sales representative. Very professional installation and good clean-up.

    Good service and good product!

    Virgina L.
    Services Offered: Furnace Replacement & New Air Conditioner

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